“I would like to create a professional voicemail message for my company and am looking for some advice.”


voicemail message


The voicemail or welcome message for your business is vital as it can be the first contact individuals or companies may have with you or your organization.

Your voicemail message may have a few different objectives:

  • Direct clients to the right department
  • Inform your potential client about your company (hours, services…)
  • Inform current clients of an absence


1. Write your voicemail message down on paper


Here are some examples of standard greetings


Greeting to redirect clients to other departments

“Hello and welcome to (name of company)  (value proposition or company slogan). To speak with (department 1) please press (number). To speak with (department 2) please press (number).”


Voicemail message (absence)

“Hi, you have reached (name and company title). I am currently unavailable to take your call. Please leave a message and I will get back to you as soon as possible. Thanks, and have a nice day.”


2. Practice reading it a few times

Here are some suggestions to help with the quality of your message:

  • Stand up when you read your message to open your diaphragm and increase the quality of your voice
  • Drink a glass of water and avoid coffee that will dry out your mouth
  • Shoulders back, breath in deep, relax
  • Smile when you read your message, I promise you can hear a smile and it will make your message sound much more welcoming! 🙂


3. Record your message

Once you are ready, record your message directly to your voicemail or with a quality microphone.


Still need help?

Daniella can create a professional English or French welcome message for you.

Please see her portfolio for examples of her work.

daniella quote



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Ecwid eCommerce Expert

Hi I am Daniella and I am an independent Ecwid eCommerce expert offering Ecwid tutorials, tips and tricks. I have helped a variety of entrepreneurs create over 100 Ecwid stores and I have helped thousands of Ecwid store owners with my tutorial videos on YouTube.

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